FAQ’s

Who should consider an Our Town Franchise?
Who is Our Town?
Why New Movers?
What kind of Field Support is offered?
What kind of up-front training do you offer?
Can I do this part-time?
Is there additional Sales Training?
What is the cost of a territory?
How long is the term of the franchise?
Can anyone else sell in my territory?
What is my next step?
Am I required to attend any training throughout the year?
How big is a territory?
Is it Turnkey?

Who should consider an Our Town franchise?

Because this business involves both sales and service, we recommend that someone in the franchise be available to handle each of these functions.

Our dealers are “hands on” and active in their businesses. We are looking for Franchisees who wish to own and operate their own business.As selling and prospecting are integral parts of this business, Franchises should be ready to use the phone, hit the streets and network to find leads.

Top of page


Who is Our Town?

Our Town is the premier New Mover program in the country. With over 38 years of experience we know how to welcome new movers and we know how to help our sponsors gain new business from this valuable audience.

The program has evolved through the years to a successful business with franchisees in 40 markets across the country.

Top of page


Why New Movers?

40 million Americans change their residence every year, and many experience a sense of loss when they leave their old homes. Research indicates a market for services that make that transition easier. Our Town helps with this transition by producing and delivering welcome packages that are gladly received by individuals who are seeking out goods and services, and by participating businesses that are looking to increase their customer base.

Top of page


What kind of Field Support is offered?
We have a Franchise Development Team that will work with you on sales and technical issues.

Top of page


What kind of training do you offer?

Initial training takes place in Our Town’s Corporate Headquarters and lasts 6 days. Instruction includes:
• Administrative
• Operations
• Sales
• Marketing
• Software/Hardware

The second phase is up to an additional 5 days in the field at your location with our experienced trainer.

Top of page


Can I do this part time?

No. We are looking for franchisees that wish to make this their primary business.

Top of page


Is there additional Sales Training?

Yes, we offer Regional Training throughout the year and have conventions that foster learning and teaming. Additionally our Franchise Development Team will be available for sales coaching.

Top of page


What is the cost of a territory?

Each territory requires an investment of $47,500. Multiple territories may be purchased at the discretion of the Franchiser, and at a discounted rate for 2nd Territory.

Top of page


How long is the term of the Franchise?

The initial term is 10 years. Additional terms of 10 years may be granted at the discretion of both parties.

Top of page


Can anyone else sell in my territory?

We offer exclusive rights to selling within your territory, though others will sell into your territory (you will receive a $$ benefit). Corporate receives the right to call on key and national clients in any area.

Top of page


What is my next step?

Send for more information from this web site or call us to get a date to visit. If you are interested in visiting please submit the application in PDF format and fax to us or complete online.

Top of page


Am I required to attend training throughout the year?

We require that all franchisees attend 2 days of training each year. This will include sales and marketing updates as well as other information useful to helping you grow your business.

Top of page


How big is a territory?

A territory will be comprised of approximately 2,500 new movers per month.

The numbers of zip codes necessary to accommodate this will vary by area.

Top of page


Is it Turnkey?

Yes. Our Franchisees, sell, service and manage their business. We take care of graphics, production, printing, insertion, mailing, list acquisition, survey dissemination, development of respondent lists and much more. Our Headquarters is fully equipped to allow you to sell and service.

Top of page

«           »