Our Town is proud to introduce Beverly Colyer of The Mail Room. Beverly has been a patron of Our Town since 1998.

I was surprised and very delighted about my investment when I realized I was getting 2 to 5 customers a week off Our Town Welcome Packages!

Because my store has no visibility from the street, Our Town draws new area customers in who might ordinarily drive around looking for someone to fulfill their need. Once I get a customer in my door, we keep them – it’s a good fit. One of my very best customers came from the Our Town Program.

My advice to new Our Town sponsors is to be patient! Although movers do not always come immediately through the door, eventually they do. When you look at the future of your business and the long-term revenue, you realize this doesn’t happen overnight. I feel that Our Town’s job is to introduce my business to new families, but it is my staff’s job to please them and bring them back.

I have one customer who frequents my store simply for greeting cards. Then the other day, he brought me a $1000 shipment job. You just never know when the big purchase may occur!

- Beverly Colyer, Owner

What Special Services and Products Does The Mail Room Have to Offer New Customers? The Mail Room has a number of new mover services to offer: • Packaging • Shipping • Notary Service • Greeting cards • Shipping supplies • Faxing facilities • Copy machines But most importantly, The Mail Room specializes in packaging and shipping. From large items such as grand pianos to small personal gifts, The Mail Room has available to her customers the U.S. Postal Service, Airborne, Federal Express and UPS.

What Sets The Mail Room Apart From the Competition? Beverly focuses on maintaining The Mail Room’s good reputation in the community and the marketplace while managing to provide the perfect mix of friendly, neighborly service that is also fast and professional. Beverly first opened The Mail Room in 1994 making herself available to customers seven (7) days a week and concentrating always on going beyond expectations in order to never give customers reason to sample the competition. And this extra step is just what Our Town new movers look for in deciding whether they will return. What Makes The Mail Room Unique in Their Industry? “I always give first-time customers a review, a tour if you will, of all the products and services we offer. For instance, when you use our shipping services, we maintain that name and address in our system so that you will not have to bring the information with you every time you come in. It is a convenience that customers truly find appealing.”