Our Town is proud to introduce Dr. John H. Penny, D.D.S.. Dr. Penny has been a patron of Our Town since 2002.

Summer is a particularly slow month for dentistry, and yet, a lot of people move during the summer months. Our Town gift certificates bring new movers in during a slow period. New customers are also a good source for new referrals.

I probably see 8 gift certificates per month. When you move to a new area, it is important to find good professional businesses to replace the old. I understand the importance in this and so since Our Town specializes in this audience, it also helps us build our business.

I would suggest that new users of the Our Town New Mover program put as much information on their certificates as they can in order to clearly state not just your offer, but what other services you offer as well.

- Dr. John H. Penny, D.D.S.

What is Dr. Penny’s Secret to Success? Dr. Penny has been specializing in general dentistry since 1977 and specializes in crown and bridgework. Dr. Penny believes the key to success in the dentistry industry is making the customer feel comfortable so that they will not have a fear or dread of coming back.

In What Way Does Dr. Penny Set Himself Apart From the Competition? One of the ways they maintain patient loyalty is to help customers set up their next appointment before they leave from their existing appointment. Dr. Penny’s office also makes it a point to follow up on each visit to make sure the patient had a pleasant experience; no problems with the work performed and check with them to make sure they do not need anything else at that time.