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Franchisee Success: Jane and Tom McElhaney | Columbia, SC

The old saying goes ‘it’s not the destination, it’s the journey’. For Our Town America owner, Jane McElhaney, the destination currently has her operating an extremely successful, well-oiled machine. She along with her husband Tom are rockstars in the Our Town America family. The pair, who reside in the Charlotte metro, are currently Our Town America’s number one franchisee in terms of revenue. But the path to get to the destination with Our Town America, the nation’s leading new mover marketing franchise, wasn’t paved with gold. Their path has been cemented in the proverbial blood, sweat and plenty of tears. Our Town America’s business concept – networking, generating leads, connecting businesses with new residents – is right up Jane’s alley. “I had many years in professional experience dealing with sales, so I was extremely comfortable once I learned what Our Town America was all about,” says McElhaney. “Prior to buying the local Our Town America franchise, I worked in the business equipment leasing industry as well as for a direct mail fulfillment company here in Charlotte.” Jane and Tom met in 1994 at a church in a divorce support group. Before long, their families, 5 children in all, would be united in marriage. Jane made the decision to raise the family as a stay-at-home mom and left the company where she was working. In 2007, the McElhaneys saw their life get flipped upside down. As their youngest daughters were preparing for college, Jane was contemplating a transition back into a professional work setting. 2007 also marked the downturn of the economy. Tom, unexpectedly and out of the blue, found himself one of the victims of the recession. “For 29 years, Tom was a devoted executive and just like that, his job was eliminated,” says Jane. “We were pushed into a situation where we knew we had to do something, even though it was a time when people were getting laid off. Our youngest daughters were heading off to college, and I had been considering what’s next. I thought ‘”How are we going to pay for college?” It’s true when they say, ‘When one door closes, another one opens.'” Like every journey worth telling, there’s always someone along the path to help you get back on your feet following a tumble. For the McElhaneys, one pivotal person along that route was Mike Fisher, Jane’s brother, and a successful owner of an Our Town America Franchise in Tampa, Florida. He had a hunch the Our Town America business model would work well for his sister and brother-in-law. “Mike invited Tom and I to come to Florida to go on sales calls and to see what Our Town America was all about,” says Jane. “Plus, he didn’t live too far from the Our Town America corporate headquarters, so I was able to meet Our Town America Chief Executive Officer Michael Plummer Sr. I was very impressed with the people and the culture of the company, along with the passion that Michael Plummer had for his business. By the time I left Tampa, I was ready to buy a franchise.” It’s that enterprising spirit that has fueled Jane’s success. It’s also why she says she and Tom make a great team. “I have a real outgoing personality,” Jane says. “On the other hand, Tom is more laid back. He likes to analyze the situation before reacting.” After careful consideration, and from Jane’s recollection, 10,000 questions, Tom was on board. In a mere two months after her brother introduced them to the company, the McElhaneys were signing documents to become franchise owners in Charlotte. They haven’t looked back. “When I was a stay at home mom, I volunteered with my church and other organizations,” says Jane. ” The community service aspect of Our Town America really appealed to her, helping direct new movers to businesses they are searching for and, at the same time, assisting local businesses in their growth by sending new and loyal customers through their doors. Both of us have a background in sales, so it was an easy transition. You must be willing to step outside of your comfort zone and introduce yourself to strangers. I have a really outgoing personality, so that isn’t an issue for me. Tom is more reserved, but he’s an excellent listener, which makes him a fantastic salesman. The experiences from our sales backgrounds have been extremely helpful and has made our business successful.” Jane says her passion for helping others is a driving force behind her success. “Our Town America is all about connecting great businesses with great people.” Four years after buying their first franchise, the McElhaneys were in a position where they could purchase the other Charlotte Our Town America franchise from the retiring owner. Three years later, in 2014, Our Town America issued a challenge to its owners. Any franchisee that sold more than 100 accounts in that year would be awarded a territory. The McElhaneys were targeting Columbia, South Carolina, where they own a lake house. “You put two sales people together and an incentive like that, there was no stopping us,” Jane says. “That year was exhilarating. We kept watching the numbers climb and climb. We were determined to hit that 100-mark. Nothing motivates a salesperson more than giving them a goal.” With their hard work, they cleared the mark and earned their Columbia territory. It’s that rush that Jane says makes her excited every day to be an Our Town America franchise owner. “Being an entrepreneur has several perks, but one of the best is creating your own success and never having to worry about someone calling you and saying you don’t have a job,” says Jane. “Specifically, with Our Town America, there isn’t a need for outlandish costs either. It’s not a brick and mortar business. There’s very little overhead. It doesn’t require a building or even an office. You can work from home, you don’t have to hire an outrageous number of employees. And the corporate […]

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One Man’s Decision to Take Over the Family Business Has Helped Thousands

Our Town America franchise business

Our Town America is more than just a business to many By Yitzi Weiner and Casmin Wisner I had the great pleasure to interview Michael Plummer, Jr, President and CEO of Our Town America, the nation’s leading new mover marketing franchise business with more than 60 franchises nationwide. Thank you so much for doing this with us! What is your backstory? My journey to becoming the CEO of Our Town America began when I was 20 and my dad—a very hard working and generous man to everyone—offered me a job at the family business. The salary would have been a fortune for most 20-year-olds, but I declined. Instead I enlisted in the army and became a medic for the U.S. Army. My dad didn’t exactly think it was a great idea, but I wanted to work in medicine and create my own path. That was a decision I will never regret—and eventually my dad came around. Before long, you could tell he was very proud of what I was doing, and that I was forging my own path. In the year 2000 my dad had a major heart attack, and while he came out of it okay, I decided to finally take his job offer and work with him at Our Town America. I’ve never regretted that decision either. In 2009, my dad—who was only 57—had another heart attack and passed away suddenly. A few days after the funeral I was in my dad’s office signing paychecks for his 30 employees when once again I had a big decision to make. A business broker asked if I was interested in selling the business. I immediately said that I was not, but then I started having doubts. The recession was raging and it was a scary time. I started thinking that it might not be such a bad idea to sell the company. Long story short, I decided to throw myself into Our Town America, and fortunately, I’m three for three. I’ve never regretted that decision either. I’m extremely proud that we are celebrating 45 years in business as we unveil our brand new 44,000 square foot facility in Clearwater. Can you share the funniest or most interesting story that happened to you since you began leading your company? After growing up into my teens swearing I didn’t want to be like my dad, I am proud to say I am very much like him. I remember sitting with him on many occasions at 6:30 in the morning, enjoying a cup of coffee and listening to him explain some things that we were working on and why they were important. Some of the choices didn’t make a lot of sense to me at the time, but now—since having been in similar situations—I find myself doing similar things and making similar choices. While some situations call for obvious decisions, some need a little more heart and finesse. So, what exactly does your company do? We are a new mover marketing company that specializes in connecting businesses with new, loyal customers. For 45 years our innovative, new mover marketing program has helped businesses nationwide develop a constant stream of new, loyal customers. We do that by connecting businesses with families that have just moved into the community and other potential customers near their businesses using our famous welcoming package and full-color postcards. You get new customers each month who are actively searching for new businesses. It’s a niche market, but if you think about it, businesses want new customers, and customers who have just moved into an area want to know what’s out there. They’re actually far more receptive to advertising than residents who have lived in the area forever. What do you think makes your company stand out? Can you share a story? After 45 years we have not only perfected our craft, but we have grown to be the most technologically savvy new mover marketing franchise in our industry. Our program offers tracking by barcoded certificates and postcards, tells you who came in by month, and allows you to build reports based off who redeemed the first offer. Unlike most other welcome programs, we reach all new-mover families (not just home purchases). Plus, people really respond to our high-value gift certificates. Our loyalty program thanks customers after their visit with a postcard to generate repeat visits, and our e-survey gives business owners survey feedback from their customers to help them monitor customer satisfaction and post favorable comments to their Facebook page. None of us are able to achieve success without some help along the way. Is there a particular person who you are grateful for who helped get you to where you are? This won’t be surprising, but I’m grateful for my father Michael Plummer Sr. He founded Our Town America in 1972 and truly had a love for our company and each of our franchisees. His guidance—in business and in life—helped shape me into the person that I am today and paved the way for this company. How have you used your success to bring goodness to the world? I believe that hard work breeds success. If you truly want something, go for it. I’d like to think our company is making life a little better and friendlier for people moving into a community. A big move can be stressful and even scary, so I hope we’re doing our part to help people. I’d also like to think our company is helping franchise owners and their employees provide for their families. What are your “5 things I wish someone told me before I became CEO,” and why? Having been mentored by my father, I think I was somewhat told what to expect, but here are some lessons I have learned through experience and from my father. By no means is running a company a spectator sport. The job can be 24/7. I have worked on vacations, my honeymoon, and during breaks at family events. When things need to be done, you need to do them. I […]

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Franchisee Success: Scot and Amy Hecht, Treasure Valley, ID

Our Town America in Boise, Idaho

Our Town America provided an opportunity for our entire family What do you cherish the most? Is it job security? Is it a clear path to retirement? Is it more time with family? Is it quality of life? For Scot and Amy Hecht, it’s “all of the above,” and then some. They are the parents of two young sons and the proud owners of Our Town America Treasure Valley in Meridian, Idaho. That’s just outside of Boise, and for the Hechts, right in the middle of everything they wanted in their lives – especially now that they’re thriving as franchise owners with Our Town America, the nation’s first and fastest growing new mover marketing franchise. The couple moved to Idaho’s Treasure Valley to escape the rigors, headaches and the ceaseless rat race that came from living in Southern California. “We wanted to improve our quality of life as we prepared to start our family,” says Scot. “Meridian gave us access to everything we wanted, camping, hiking, anything dealing with the great outdoors, on top of a slower pace of life.” Both Scot and Amy bring an extensive sales background to their Our Town America franchise. Scot, a graduate of San Diego State University, has worked in sales for his entire career since graduating. “I worked with several small businesses, startup businesses and family businesses, mainly doing outside sales for my professional life before Our Town America.” Amy worked with 2 Fortune 500 companies after graduating from Ohio State University. “For the first three years of my professional career, I worked in sales and I was great at it,” says Amy. “But it wasn’t intrinsically fulfilling; I lost the passion for it after three years doing it.” Amy found that passion as an educator. She first taught middle school science and math, before spending most of her teaching career in elementary schools. It was Amy’s educational background, that allowed the newly married Hechts to make the bold move from stable jobs in Southern California to the uncertainty waiting for them in Idaho. “Neither one of us had jobs waiting for us in Meridian,” says Amy. “All we had was one another and our belief that we were making the right move for ourselves and our future family.” It’s the belief in one another that makes Scot and Amy the perfect couple. When Scot was ready to make the leap to become an entrepreneur, it was Amy who proved to be his biggest cheerleader. “My wife was the person who encouraged me the most to have the confidence and make the investment in myself,” said Scot. After years of working for others, Scot was ready to invest in himself. “I was tired of working hard and making money for others,” Scot says. “I wanted to stop making money for other people and make money for myself. I knew I had the skills, drive and motivation to do it. Also, I knew with Amy having a stable public-sector job, I had a built-in safety net. Amy and I did a great job absolving all debt and putting enough in savings to make sure I could take the risk. Worst-case scenario, if I tried and failed, I knew we would still be able to pay the mortgage and feed the family.” Scot had strict criteria when searching for a franchise,  including no inventory, no real estate, no employees and no suppliers. Scot was referred to Our Town America and was quickly sold. “Our Town America is an established brand with a successful track record,” says Scot, who adds, “I haven’t looked back.” With his sales background fueling his new business, Scot experienced immediate success, landing a large grocery chain as one of his first clients. While Scot was succeeding with the new business, Amy, his biggest backer, was toiling through the daily grind that comes with teaching. “I love helping my students, you’re changing kids’ lives,” says Amy. “However, the long hours associated with teaching are ridiculous and began to wear me down. My family was suffering, I was suffering, and the work-life balance was lacking.” Scot wanted a company that required no employees. He wasn’t getting an employee when Amy decided to join his efforts. He was getting a partner. A partner who had the knack and business acumen that would take the already thriving business to the next level. Amy had experienced success during her previous run at sales. Working with Our Town America was like riding a bike. “Teaching is all about relationships and so is sales,” Amy says. “This is about helping people. In this case, I’m helping welcome people to the community. I’m also helping introduce businesses of all sizes in our community to new customers. I’m changing lives, changing the community and making people moving into Treasure Valley feel more comfortable.” Our Town America’s business model is the perfect fit for Meridian, Boise and all of Treasure Valley. In 2015, Meridian topped USA Today’s best cities to live in rankings. More recently, Money placed the town in its top 50 Best Place to Live in 2017.   This growth makes Boise/Meridian a fantastic place to be an Our Town America owner and helped Scot and Amy secure two fantastic TV features – this one, when they first got started, and another recent feature showcasing how they give back to sponsors over the holidays. “The Treasure Valley is a perfect fit for our business,” says Scot. “When we moved here, it was a small town, now it is growing at a phenomenal pace. It’s a hidden gem that people from across America are discovering. That’s good for the Our Town America business since we’re based on new movers. It ensures longevity for my business. Selfishly, I miss the small town feel that drew us here in the first place.” The rush of new movers will assist Amy in her arduous task to land 60 new accounts in six months. “I want 100 accounts,” says Amy. “We started with 48 […]

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Get Your New Mover Mailing List Now

Our Town America New Mover List of New Residents

Target new residents and new homeowners with our proprietary mail lists Our company’s New Mover Marketing program, powered by our unparalleled new mover lists, is an effective strategy for your local advertising and marketing. You’re always searching for new customers ready to purchase your products and services. When new movers settle into their new neighborhoods, with their normal buying patterns disrupted, that’s your opportunity to earn a lifetime customer with our direct mail lists! New movers spend more money outfitting new homes and establishing new shopping habits than existing residents spend in five years. Because they’re new to the area, new residents and new homeowners don’t have favorite barbershops yet, for example, or grocery stores, car dealerships, dental offices, pet stores, or other everyday needs. To reach this audience with an accurate and timely mailing for your local marketing and advertising, contact us about our New Mover Marketing program now! Our direct mail company can manage your local postcard marketing campaigns as well. Tell us your ideas and we’ll design, print and mail your postcards. We can use the mailing list you provide, mail to a certain demographic area, or we can develop a mailing list with specific demographics. Choose an experienced new mover marketing company to run your local advertising and marketing How does our direct mail marketing company ensure that our new resident and new homeowner lists are accurate and up-to-date? We’ve been helping businesses gain loyal customers for over 50 years. Many marketing companies around the country claim to be specialists in local direct mail marketing, but as many as 80% have been in business for less than three years. We’ve helped tens of thousands of local businesses turbo-charge their local advertising and marketing by introducing themselves to new homeowners and new residents in the neighborhood. When partnering with us, you can use our direct mail marketing programs broken down by multiple ZIP Codes, single ZIP Code, carrier route, and other demographics useful to your business. Rely on new mover lists backed up by decades of managed data Our direct marketing company has half a century of experience in new mover history and data management. Local businesses can be assured that our new resident lists are effective in successfully targeting new families looking to buy goods and services, as mailing lists can be matched against previous lists – and previous successes with currently active customer bases. We collect and store data from up to 11 sources nationwide each month. This gives local businesses the comfort of knowing that our company’s new mover lists are timely, clean and accurate. That same care and experience transfer into our postcard marketing programs as well. How we ensure that our direct mail lists are the best Our New Mover Marketing program begins with an empty name file, and nationally recognized suppliers provide us with new mover intelligence, which identifies individuals and families who have filed an address change in the past 30 days. We receive millions of names, addresses, and other data for new residents each month. Sources of new mover information vary by community and part of the country, but data sources usually include deed transactions, credit cards, utility connections, credit bureau records, magazines, driver’s licenses or voter registration lists. A change of address does not necessarily indicate a move, though, which is why we process our data through our proprietary system to identify and eliminate potential errors. How our direct mail marketing company cleanses data The long list of addresses is standardized for postal validation. We go through the list again and remove any redundancies. That’s because the typical mover communicates up to eleven sources of his or her address change. We remove duplicate addresses to ensure that the same business doesn’t mail to the same address for at least six months. We compare every name to our historical database of 350 million households. Our Town America will never mail to the same name and address twice. The list undergoes final postal verification with the United States Postal Service. We are well-known in the New Mover Marketing industry as having direct mail lists with close to 100% accuracy To reach near-perfection, we discard as much as 60% of the names and addresses we receive. Businesses are wise to find the most accurate list of new residents before sending direct mail pieces to potential customers. Is the envelope addressed to the wrong family? Is it being mailed to an old address? How much of your local marketing budget can you afford to waste? Accurate lists increase a business’ return on investment, saving money and time. And our direct mail marketing company is known for our clean lists to help build customer bases for businesses just like yours. Period. Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]

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Our Town America of Atlanta: Helping the Market One New Mover at a Time

Our Town of Atlanta on New Mover Marketing Business Radio X

Business Radio X (December 2017) – As one of Our Town America’s longest tenured franchisees, Chris Beer is an expert at helping local Atlanta businesses connect with new movers and create long term, lasting relationships. Listen to the clip below to learn more about New Mover Marketing, why your business should invest in it, what sets it apart from every day marketing tactics, and more! Click play to listen to clip below. Atlanta, GA area businesses looking to team up with Our Town America of Atlanta can contact Chris Beer at 770-655-2116 or complete an online Contact Form. Small businesses in any U.S. market can reach out to Our Town America’s corporate team to get in touch with their local representative.  Call by phone at 800-497-8360 or complete a Contact Form.     Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]

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Our Town America of Atlanta Joins Small Business Support Squad

Small Business Saturday Our Town America on WUSF Radio

WDUN (November 2017) – Like many other Our Town America franchise locations, Our Town of Atlanta joined in on the Small Business Saturday fun by starting the “Small Business Support Squad” in their local area. The “Small Biz Support Squad” was created by Our Town America, a national marketing firm that targets new residents and businesses, to thank small businesses. On behalf of Our Town of Atlanta owner Chris Beer, Marketing Executive Brittany Johnson of the Corporate Headquarters, met with WDUN to discuss what Our Town America does for small businesses. Click play to listen to clip below.   Atlanta, GA area businesses looking to team up with Our Town America of Atlanta can contact Chris Beer at 770-655-2116 or complete an online Contact Form. Small businesses in any U.S. market can reach out to Our Town America’s corporate team to get in touch with their local representative.  Call by phone at 800-497-8360 or complete a Contact Form. Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]

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Small Business Saturday by Our Town America Phoenix

Small Business Owners for Small Business Saturday

KNXV Phoenix (November 2017) – Phoenix’s small business owners are the backbone of our local economy. So, for Small Business Saturday, which took place on Nov. 25th, Phoenix’s “Small Biz Support Squad” celebrated some of their partnered local businesses. David Cox traveled through town to surprise local owners with balloons and stress-relieving gifts to thank small businesses them for everything they do for our community – create jobs, provide goods and services and keep our local economy chugging through good times and bad. American Express started Small Business Saturday in 2010 to honor local business owners in thousands of communities across the country.   In just seven years, the annual event has blossomed into a hyperlocal phenomenon as more than 112 million American shoppers helped local businesses generate more than $15.4 billion on Small Business Saturday in 2016. Phoenix is a perfect place to celebrate Small Business Saturday as brave entrepreneurs  work tirelessly to build reliable businesses in their community. Arizona is home to 511,828 small businesses and employs 955,194 workers, according to the S. Small Business Administration (SBA).  Forbes recently ranked Phoenix as the 35th best place for business and careers, and reported that the city saw 3.3 percent job growth in 2016. The Phoenix Chamber of Commerce reports that 9 out of 10 companies project revenues to increase in the coming year, while 98 percent of companies rated the business climate as excellent or good. Watch both KNXV Phoenix clips below for full story. To contact David Cox of Our Town America Phoenix, complete a Contact Form or call 602-923-7770. Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]

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Our Town America of the Treasure Valley Supports Small Businesses

Local Business Our Town America

KTVB Boise – The long hours. The hard work. The aching back and feet! These are the hardships of Boise’s small business owners, the backbone of our local economy. So, for Small Business Saturday (Nov. 25), Boise’s “Small Biz Support Squad” celebrated some of their partnered local businesses. Amy Hecht traveled through town to surprise local owners with balloons and stress-relieving gifts to thank small businesses for everything they do for our community – create jobs, provide goods and services and keep our local economy chugging through good times and bad. American Express started Small Business Saturday in 2010 to honor small business owners in thousands of communities across the country.   In just seven years, the annual event has blossomed into a hyperlocal phenomenon as more than 112 million American shoppers helped local businesses generate more than $15.4 billion on Small Business Saturday in 2016. Boise is a perfect place to celebrate Small Business Saturday as brave entrepreneurs  work tirelessly to build reliable businesses in their community. Forbes has recently named Boise as the 11th fastest-growing city in America. The area’s population grew 1.83 percent in 2016, with a projected growth of 1.69 percent in 2017. In 2015, Boise made the top 10 cities for millennial entrepreneurs by Fast Company, coming in at number 2, and was ranked first on USAToday.com’s list of America’s 50 best cities to live in. Watch both KTVB Boise clips below for full story.   To contact Amy and Scot Hecht of Our Town America of the Treasure Valley, complete a Contact Form or call 208-866-9540. Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]

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Our Town America acts as Small Business Support Squad

Our Town America Support Local Business

WBTV Charlotte (November 2017) – The long hours. The hard work. The aching back and feet! These are the hardships of Charlotte’s small business owners, the backbone of our local economy. So, for Small Business Saturday (Nov. 25), Charlotte’s “Small Biz Support Squad” is celebrating some of their partnered local businesses. In the past, they have traveled through town to surprise local owners with balloons, gifts and stress relieving massages to thank small businesses for everything they do for our community – create jobs, provide goods and services and keep our local economy chugging through good times and bad. American Express started Small Business Saturday in 2010 to honor small business owners in thousands of communities across the country.   In just seven years, the annual event has blossomed into a hyperlocal phenomenon as more than 112 million American shoppers helped local businesses generate more than $15.4 billion on Small Business Saturday in 2016. Charlotte is a perfect place to celebrate Small Business Saturday as brave entrepreneurs who work tirelessly to build reliable businesses in their community. Forbes has recently ranked Charlotte as a top 10 place for businesses and careers and U.S. News & World Report ranked Charlotte as #14 in its “Best Places to live in the USA” list, and according to WalletHub’s May 2016 research on 150 large cities, Charlotte ranked #2 in average growth of number of small businesses and the #3 best place to start a business. Also, recent Charlotte Chamber of Commerce research shows Charlotte’s population is ranked #16 in total population among US Cities and has grown almost 40% in the last 10 years as a young and diverse population has flocked to the area for jobs, opportunity and quality of life. Watch WBTV Charlotte clip below for full story. To contact Jane and Tom McElhaney of Our Town America Charlotte, complete a Contact Form or call 704-341-4982. Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]

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Small Business Saturday: Area shops beat odds as they battle giants

Small Business Saturday Fort Myers Our Town America

The News-Press – Jennifer Williams has owned her Fort Myers boutique for a long time: 35 years, to be exact. Jennifer’s Boutique has done business in the same location on McGregor Boulevard in Cypress Square all that time. About half of all businesses don’t make it past five years and only one-third make it 10 years, according to the Bureau of Labor Statistics, highlighting how hard it can be to achieve success and stability. That’s one reason American Express started Small Business Saturday in 2010. It’s a way to recognize small business owners in communities across the nation, including Southwest Florida. Highlighting Small Business Saturday helped local businesses generate $15.4 billion the Saturday after Thanksgiving in 2016. Williams thought back to when she started her boutique at the age of 23. “I was pretty directed and pretty focused,” she said. “I put my head down and kept going. I can’t even wrap my head around it’s been 35 years.” Now a change is in order. Williams is moving the store just north, to the Design Center, by year’s end. The center includes The Melting Pot, First Watch, Spada, Sweet Bean Coffee Café and other retailers. The new store is about the same size as the existing location, but has 20-foot ceilings. “I love the store, but I felt I needed to be in a shopping center that had partners more suited to what I do,” she said. “Everyone likes excitement and change and energy. It’s nice to offer people something different. It’s really close.” Sally Hanson is a new arrival to Fort Myers, recently starting Our Town of Southwest Florida. She also owns the Our Town at the Triangle franchise in Raleigh, N.C. Both are part of Our Town America. “We welcome new people that are moving into the area,” she said, adding that moving is a major stressor. “They don’t know the area. We make their transition easier for them and introduce them to local businesses.” Hanson and her Fort Myers Small Biz Support Squad will be visiting small business owners in Lee County on Small Business Saturday, handing out goodies. “This is just growing and growing and growing because small businesses are the backbone of our community and we just want to thank them for all the hard work that they do,” she said. While most people are enjoying time around the holidays with family and friends, many small business owners are putting in their longest hours of the year. “We’re going around with balloons and gift cards from local businesses to thank them for their service,” she said. “It’s going to be a surprise. I have some businesses in mind, but it’s kind of random. I know how hard these people work. Through good times and bad, they keep chugging along.” Speaking of “chugging along,” Williams thought back to challenges along her journey, including the rise of online shopping. One silver lining: it has helped that her clientele skews a little older. “They still want that experience of touching the merchandise, feeling the merchandise, having someone assist them, getting feedback,” she said. “The store is kind of like ‘Cheers.’ There have been a lot of friendships made. You’re not going to get any kind of camaraderie at 2:30 in the morning on Amazon searching for a pair of jeans.” Jennifer’s Boutique has a big event each November for the anniversary. This time of year, the focus is on holiday wear and small items that make nice gifts. On Small Business Saturday, customers will receive a gift with purchases and get an additional 25 percent off sale merchandise. “We definitely cater to our clients for the holidays,” she said. Naples businesses For Footed Friends, an all-natural pet food store in Naples, has participated in Small Business Saturday for about a decade, using the marketing materials and swag that come along with it, but not offering any special discounts geared just for the day. “We’re hoping that Small Business Saturday is as popular as it has been in the past,” said owner Rose Scarisbrick. “It has been busy in the past.” With predictions of more online shopping this holiday season, she’s not sure how that will affect her business. Though customers can’t buy products on her company’s website, she offers free delivery in Collier County, so customers can arrange orders and get products without making a trip to the store at no extra cost. Retail spaces revamp as digital disrupts At Ooh La La Jewels Du Jour in Naples there are always specials to be had on Small Business Saturday. This year deals will include 20 percent off sterling silver jewelry and savings of 20 to 50 percent throughout the store on a variety of merchandise. Offers will include buy three-get one free on ginger snaps. There will be sales on readers (three for $15) and sunglasses (three for $12). Black Friday sales, however, will be even better, and will include a $100 gift bag with a $75 purchase, said Tammy Kipp, one of the store’s owners. She hopes to see customers come in both days to take advantage of the different offers. “It’s nice that people think about the mom and pops instead of the big boxes all the time. We are locally grown here,” Kipp said. “We’ve been here for 46 years and it’s nice that the locals support the locals. Read article on The News-Press — Fort Myers-area businesses looking to team up with Our Town of Southwest Florida can contact Sally Hanson at 919-349-7611 or sign up online now using our New Movers on Demand platform. Small businesses in any U.S. market can reach out to Our Town America’s corporate team to get in touch with their local representative.  Call by phone at 800-497-8360. Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]

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