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Our Town America Rolls out Digital Program to Celebrate 50th Anniversary

Our Town Digital by Our Town America

Digital Journal — Our Town America, the nation’s premier New Mover Marketing franchise, is celebrating its 50th year of helping local businesses create and maintain relationships with customers who are new to the area. Since 1972, Our Town America has been welcoming new movers with one-time gifts, inviting them to sample neighborhood businesses upon move in. This unique model has helped local establishments across the nation grow loyal customer bases while allowing Our Town America to thrive for generations. Unheard of in the marketing industry, the franchise is partnered with businesses who have been employing their marketing strategy for over two decades. These businesses, with the outreach of the New Mover Marketing program, cultivate relationships with a new audience of new movers every month. “Not many business owners are able to say their business has been around for 50 years,” said Michael Plummer Jr., Our Town America’s President/CEO. “My father started this company with a simple idea to help local small business owners while he was running his own retail company. We’ve been able to take his simple idea, add in technology, and run with it for five decades and that’s something we are proud of.” Over the years, Our Town America evolved into a data-driven company using the latest technology available to help small business owners target specific geographic areas, interests, or even income levels. This creates a high return on investment for local businesses looking to maximize their marketing budgets. And for those small businesses who don’t have a large marketing budget, Our Town America built their Budget Billing program allowing them to spend within their means by capping their monthly invoice. This year, the company is proud to introduce its newest program, Our Town Digital, which combines a direct mail push with digital marketing to target consumers in different spaces at the same time. “This service greatly enhances our direct mail offerings. Our Town Digital allows businesses to share their message via direct mail, social media ads and Informed Delivery emails. And, for those businesses who want to stick with just a direct mail postcard or our trackable New Mover package – that option will always be there as well,” says Plummer. Expanding their offers is something they’ve been eager to do, but Our Town America remains steadfast in their data-backed belief that direct mail holds unparalleled potential to reach consumers where they’re at. “As a consumer, there’s just nothing like holding that piece of mail in your hands and yet, in the same token, digital ads impact your subconscious,” says Brittany Johnson, Chief Marketing & PR Officer of Our Town America. “So, it just makes sense to pair the two and get the best bang for your buck”. “You see an ad for Pete’s Pizza on Facebook, you open your email and see a Pete’s Pizza postcard coming your way, you receive a tangible postcard in your mailbox, & days later you see that ad again on Google?,” says Johnson. “I don’t know about you, but I’m going to be craving pizza that night, and the first place that comes to mind will be Pete’s”. Aside from pizza, the fusion of direct and digital marketing is what customers are craving today – and Our Town America is proud to deliver. For more information on Our Town America, please visit ourtownamerica.com. For information on Our Town America franchising, please visit ourtownamerica.com/franchise.     About Our Town America For 50 years, Our Town America has been providing new movers with traditional hospitality by mailing warm housewarming gifts from local neighborhood businesses in a premium welcome package. Since the company started franchising in 2005, Our Town America has consistently been placed in the Franchise Top 50, ranking top in their category for franchisee satisfaction. The franchise is also the #1 Advertising & Sales Franchise as ranked by the Franchise Business Review. Our Town America’s dedication to the “sponsor exclusivity” concept, meaning Our Town America will only recommend one of each business type in any specific zip code within its welcome packages, has been one of the key catalysts for the company’s long-term success. In addition, sponsors consistently rave about other unique aspects of the new mover marketing program – such as their ability to reach a brand-new audience of impressionable new movers each month and the insightful data/metrics delivered by Our Town America’s innovative pinpoint tracking system. Due in large part to Our Town America’s devotion to those concepts, thousands of satisfied business owners throughout the United States attest to the success and effectiveness of the program. Additionally, dozens of locally owned franchisees validate Our Town America’s concept as a viable business opportunity. It is Our Town America’s mission to assist new movers adjusting to their community, help businesses gain new and loyal customers, and provide franchisees with an excellent opportunity. The eight million households who receive Our Town America’s welcome packages each year prove that Our Town America is committed to following through on that mission statement. Visit the Our Town America website at ourtownamerica.com or call 1-800-497-8360 for more information. Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]

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Data-driven Marketing Company, Our Town America, Celebrates 49th Year in Business

Data-driven Marketing Company, Our Town America, Celebrates 49th Year in Business

Franchising.com — Our Town America is celebrating its 49th year of helping local businesses create and maintain relationships with customers who are new to the area. Since 1972, Our Town America has been welcoming new movers with one-time gifts, inviting them to sample neighborhood businesses upon move in. This unique model has helped local establishments across the nation grow loyal customer bases while allowing Our Town America to thrive for nearly five decades. “My Dad started the company while running his retail business,” said Michael Plummer Jr., Our Town America’s President/CEO. “He had a simple idea, and it worked really well. We are still using that simple, yet powerful idea today – with some added bells & whistles to tie-in technology, which has only made our program that much stronger. Even with all of the marketing options available in 2021, welcoming new residents with a kind gesture continues to be extremely effective.” Over the years, Our Town America evolved into a data-driven company using the latest technology available to help small business owners target specific geographic areas, interests, or even income levels. This creates a high return on investment for local shops, restaurants and other businesses looking to maximize their budgets. And for those small businesses who just don’t have a large marketing budget, Our Town America built the Budget Billing program to allow them to spend within their means by capping their monthly invoice. The company has also integrated multiple smartphone apps, such as TruTrak®, which gives partnered businesses access to data showing just how effective the marketing campaign is in real-time and even provides the ability to trigger a second mailing to really seal the deal. Their other mobile apps cater to the consumer and the Our Town America franchise owner.  Really, the franchise has thought of each person the brand works with on a daily basis and has made life simpler through technology. That being said, it’s not surprising that Our Town America is a recession-resistant company that’s weathered two major economic downturns in the last 15 years. The company’s recent success earned it recognition from Franchise Business Review as a Top Recession-Proof Franchise, and as the #1 Advertising & Sales Franchise in the U.S. Our Town America is also consistently honored as a Top Low-Cost Franchise, Top Franchise for Women, and a Top Culture Franchise. “I’m proud of this company we’ve not only built, but enhanced over the last 49 years,” said Plummer. “This is a strong and resilient model, and our franchisees benefit from a proven system that generates results.” Our Town America is excited about the future and the chance to continue to innovate and take advantage of new technologies while staying true to the model that’s led to decades of success. Source: Franchising.com Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]

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Trackable Marketing via Direct Mail Barcode

Trackable Marketing via Direct Mail Barcode

Our Town America employs innovative technology designed to appeal to partnered businesses, new movers and franchisees to track advertising sales, drive business and ensure customer satisfaction. The nation’s leading New Mover Marketing company helps businesses attract new residents with an exclusive Welcome Package upon arrival to their new home. Filled with hand-selected proven offers, the Our Town America Welcome Package is known to produce industry-leading response rates. Nearly 31 million people moved in the United States in 2019, according to United States Census data, and Our Town America has been helping those people adjust to their new surroundings since 1972 by introducing them to area businesses. Of course, this also helps communities flourish, so it’s a win for everyone. While Our Town America is built off of traditional direct mail, the company has evolved with technology over the past five decades. Several mobile apps and tracking tools have been released throughout this time to provide partnered businesses with data and a reliable marketing strategy, new movers with great deals, and franchisees with the resources needed to drive results. “We were actually the very first New Mover Marketing company to offer trackable marketing and barcodes,” said Brittany Johnson, Marketing Executive at Our Town America. “We’re also able to help businesses target specific demographics and we can mail to actual neighborhoods – not just ZIP codes. We’ve got this down to a science,” Johnson says. Below is a quick overview of each mobile app, but be sure to reach out to an Our Town America representative if you have a question about a capability not mentioned; chances are.. we’ve got an app for that! Innovative App for Partnered Businesses Our Town America’s TruTrak® app allows partnered businesses to track their return on investment, gather detailed demographic data of new customers and trigger the second ‘follow-up’ mailing from their smartphone. TruTrak® instantly updates to reflect redemptions when businesses scan new mover gift certificates. It compares the trackable marketing certificates scanned to the number of mailings sent to determine an offer’s success rate, allowing businesses to see their return on investment in real-time. The app helps businesses form loyal relationships with new customers by providing the option to send a second mailer while the business is still fresh on their mind. An App to Assist Franchisees in Rolling out the Red CarpetOur Town America’s franchisees have the option to use the proprietary Sales Companion™ app to assist them in signing up new partnered businesses. It provides a built-in calculator that breaks down the cost of the customer acquisition program. Sales Companion™ also provides a detailed look at return on investment and demonstrates how one loyal customer literally pays for the program trackable marketing annually. In addition, Sales Companion™ gives franchisees the ability to show real-world success stories from businesses who use Our Town America to market their business by allowing them to pull up recent press and news articles on the spot. Businesses Can Cater to New Customers with this AppOur Town America helps alleviate some of the stress new residents feel when they change residences by offering the option to use their third mobile app, Our Town Deals™, in addition to paper gift certificates (or instead of – depending on the sponsor). Unpacking can be a headache, so having a free pizza delivery at their fingertips provides a welcome relief to a hungry new mover. “Direct mail isn’t going anywhere, but supplying the option to redeem trackable marketing gift certificates on your phone is a great complement to an already terrific program,” Johnson said. The mobile app benefits sponsors by giving them the option to push out deal notifications, extending the life of the program by offering ongoing specials for the new mover. The smartphone technology has the option of providing reminders to customers leading up to the expiration of a gift, effectively decreasing the response time and increasing the response rates for our sponsors. The app engages customers by giving them the opportunity to participate in surveys to give sponsors valuable feedback. It also allows sponsors to provide personalized touches down the road to fuel repeat business. Our Town America created their mobile apps with a goal in mind – make life easier for everybody involved. Whether you’re a new mover, a business owner or an Our Town America franchisee, we’ve got you covered. People are creatures of habit, so Our Town America encourages businesses to reach out to new movers before a competitor snags them first. And, because Our Town America offers category exclusivity to sponsors – meaning only one business of a kind in each Welcome Package, it’s important for businesses to claim their category. Automotive shops, dental offices, grocery stores, hair salons/ barbershops, pet care and restaurants are just some of the industries sought out by new residents. Learn more about how Our Town America can help your business gain new loyal, long-term customers today. Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]

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