Spectrum News | Charlotte, NC – Sunflour Baking Company, a family-run bakery in Charlotte, NC, has been a small business staple in the community for many years so, despite the pandemic bringing on many changes, they did not let it slow them down. With four locations throughout the Charlotte area, the iconic bakery had their hands full when the pandemic hit, but they came together and showed resilience – as Our Town America of Charlotte owner, Eric Kent, says. Kent has worked to help bring new customers into Sunflour Baking Company on an ongoing basis since 2018. When asked to nominate a handful of his partnered local businesses for the 2nd Annual Small Business Resilience Award, Sunflour was top of mind. Local Charlotte residents voted on their favorite Charlotte business to win the 2021 award, championed by Our Town America. Sunflour Baking Company came out on top with the most community votes! Kent, being a local business owner himself, understands the importance of supporting local businesses to help maintain a healthy economy and hopes others will join him in visiting local stores and restaurants. While this annual award is in honor of Small Business Saturday, it’s encouraged to shop local year-round. Without a steady base of customers visiting the Sunflour Baking Company locations, they would not be able to service the community as they have been for so long. Friendly faces, tasty pastries and unmatched customer service are a few reasons Charlotte residents frequent the bakery. Kent met with Spectrum News at Sunflour Baking Company to discuss the importance of shopping local and the significance of the Charlotte Small Business Resilience Award. Click here for information on how to be nominated for the Our Town America Small Business Resilience Award next year. Our Town America supports small businesses across the nation 365 days per year. If you’re a local Charlotte business looking to reach new or current customers, contact Eric Kent at 704-999-1330. If your business is located outside the Charlotte area, please contact our corporate office at 1-800-497-8360 to be connected with your local representative. Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]
Tag: Charlotte
How to Build a Direct Mailing List that Converts
An accurate direct mailing list is very important if you want to effectively market your company to both potential and current customers. In the age where digital advertising is very prevalent, studies show direct mail can give your company a distinct and meaningful competitive advantage. In 2019, the U.S. Postal Service teamed up with Temple University to prove this. The study found that printed ads, like direct mail postcards or letters, are the best way to create an emotional connection with a customer. There are various options available for business owners who are looking for an accurate and effective direct mailing list, and they each offer different things. The first, and cheapest, is to build a list yourself. This is done manually by plugging in the address of your business and choosing area routes, streets, and blocks to target. Putting together this type of direct mailing list is challenging and time consuming, and you also have to consider additional costs involved from start to finish including design, print and postage. The most common way of acquiring an accurate direct mailing list is to purchase one from a company that specializes in them. These companies use data to create lists that can target different ages, purchase preferences and even professions. Figuring out the right target audience for your specific business is often a challenge. However, targeting people who have recently moved to a new home is a great way to narrow down your direct mailing list. This method gets your business in front of people who are looking for their new go-to stores, restaurants, hair salons, dentists, etc. near their new homes – a critical target audience for any business hoping to create loyal, long term relationships with customers Our Town America uses a new mover mailing list backed by decades of data that saves businesses time and money. Our associated new mover program takes the guess work out of direct mail and reaches those people who are new to town before they establish a connection with any of your competitors. Our Town America’s new mover direct mail lists are incredibly accurate, making the process more efficient and cost effective. For example, each month, Our Town America gets lists of every individual who has filed some sort of address change in the past 30 days. Our Town America then takes that list and filters out any duplicate names and addresses creating a direct mailing list that is about 95 percent accurate. While mailing lists are never perfect, Our Town America works to make sure its new mover mailing list is as precise as possible, eliminating wasteful spending. Our Town America doesn’t stop once the list is complete. The new mover program includes designing, printing, and shipping each direct mail piece. This amounts to a stress-free process for any busy business owner who doesn’t have the time to stick labels and stamps on hundreds of postcards, or the expertise to design those postcards. Direct mailing lists can be an excellent way for a business of any size to attract new customers and build brand loyalty. Our Town America’s direct mail marketing program is THE all-inclusive program that gets results for businesses while saving valuable time and money. Are you ready to stop wasting time and money on self-starter direct mail marketing campaigns so you have more time to spend on running your business and building meaningful relationships? We’re here to help at Our Town America. For more information, visit ourtownamerica.com today. Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]
Direct Mail Marketing Options: Saturation Postcards, Targeted Postcards, New Mover Marketing
Choosing the best platform to make the most of a tight marketing budget during uncertain times can be daunting for small business owners. Despite the increasing dependence on social media, one-click purchasing and online recommendations, direct mail marketing remains one of the most effective tools for boosting sales and developing loyal customers. Direct mail is said to be easier to understand and more memorable than digital media. It requires 21 percent less cognitive effort to process, and elicits a much higher brand recall, according to a study conducted by Canada Post Corp. Direct mail is also more likely to drive behavior than digital media, the study revealed. At least 70 percent of consumers say direct mail is more personal than online interactions, and 39 percent of consumers try a business for the first time because of direct mail, reported Fundera, a financial resource for small businesses. There are more than 30.7 million small businesses in the United States, according to the U.S. Small Business Association’s most recent report released in 2019. Small businesses created 1.8 million net jobs in 2016 and employed 59.9 million people. Our Town America offers a number of direct mail solutions to help small businesses promote customer loyalty, add new patrons and appeal to new area residents. But maybe you need some direction to figure out which type of direct mail program is best for your business needs. Easy & Affordable Method to Reach Community Members without a Mailing List Every Door Direct Mail® is a complete neighborhood mailer designed to reach every home and address in the selected ZIP codes without relying on a mailing list. EDDM® is a cost-effective saturation marketing method that allows you to filter by age, income and household size. Our Town America’s full-service EDDM® program includes printing, service preparation, postage and delivery. As people have been staying closer to home these days, EDDM® is a great way for local businesses to draw customers by delivering them a message directly to their home. Generate Customer Loyalty by Reaching out to Chosen Mailing List Targeted Postcards help celebrate existing customers by aligning with their motivations and goals. It’s a great method for businesses to send birthday specials, highlight new location openings and offer holiday specials. Targeted Postcards help form a connection between the customer and the business, building brand loyalty. During slow economic times, some customers rely on the brands they already trust, according to Harvard Business Review. It is important for businesses to reward their devoted customers with special offers or a simple holiday greeting or reminder of an upcoming sale. Our Town America uses your mailing lists to send Targeted Postcards. Make New Residents Feel at Home Moving to a new home during a time when social distancing guidelines are enforced can make it difficult to turn a new house into a home, but New Mover Marketing helps businesses make a great first impression on new residents by welcoming them to the area. It also gives residents the opportunity to support local businesses. “People are very loyal to their veterinarians. For us to grow just from people changing veterinarians would be a very slow growth,” said Dr. Sherry Weaver, owner of Animal Hospital of Towne Lake in Woodstock, Georgia. “Really, we’re much smarter specifically advertising to the people who are just moving in.” Our Town America’s New Mover Welcome Packages are filled with hand-selected proven offers. The 48-year-old company prides itself on offering the most accurate new resident mailing list in the country. Each Welcome Package contains only one business in each industry to ensure exclusivity. Our Town America also provides businesses with access to a proprietary mobile app that records redemptions, triggers an optional follow-up postcard and efficiently tracks return on investment. No matter the particular direct mail marketing method you choose, Our Town America will provide your business with an affordable solution to draw customers in. Learn more about how we can help your business grow today. Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]