In the 30 years Su Hartung spent working in corporate America, she occasionally felt the itch to leave it all behind, but as a single mom, she didn’t feel she could afford to give up the perceived security of a full-time salary. When she was 60 years old, however, Hartung was laid off after a company buyout. Finding few career options for a seasoned corporate executive, she parlayed her decades of sales and marketing experience and used a portion of her buyout package and part of her 401(k) to come up with the initial $47,500 investment she needed to buy an Our Town America franchise in DeKalb, Illinois. For the mom who once put her own entrepreneurial dreams on hold for the sake of her family, owning the franchise has even deeper meaning: She and her daughter are now business partners. Read More at the Huffington Post > Source: Huffington Post Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]
Category: Franchise
Franchise
Our Town America Wins 2013 Franchisee Satisfaction Awards
Our Town America, the nation’s first and fastest growing new mover direct marketing franchise, has been named one of the top winners in the 2013 Franchise Satisfaction Awards. This year, Our Town America ranked #2 of all advertising and sales franchises, #5 in franchises under 50 units and #46 in the Top 50 Best of the Best franchises. This is part of a national project that looks at franchisee satisfaction with some of the country’s most popular franchise brands. Read More Here Source: Below the Radar News Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]
Marketing to New Residents Pay Dividends For Business Owners Of North Carolina
It is a harsh reality, but the economy is not improving and business owners in Wilmington area are feeling the pressure as businesses and consumers continue to cut costs. What can the small business owner do to survive when things get (and stay) difficult? This information may be surprising, but marketing to new residents is still the most effective lead generation instrument for small businesses. Even in today’s world of electronic mail campaigns and social media, marketing new residents has the most sustainable impact because it reaches and affects potential customers before they have established options. Eddie Zaragova, manager of General Restaurant San Felipe de Shallote, could not agree more and says his four-year relationship with Bassam Safi and his new company marketing new residents, Our Town America has been the catalyst for much of his hit. “We started working with Bassam in December 2007 and currently see an average of 25-30 certificates redeemed each month,” says Zaragova. “So we are known as the ‘best Mexican food around’.” But we would not have the opportunity to demonstrate that without the help of Our Town America to get customers to try our restaurants for the first time. Bassam and his team really know how to create and promote robust offerings that bring new residents through our door, but the actual program is successful because our food and customer service wins customers for life!” Safi could not agree more. He says the success of the Our Town America program is based on achieving new residents as soon as they arrive in the city with valuable offers. “We were able to generate such impressive results for small business owners like Eddie because they are willing to make a strong bid for its prospects,” says Safi. New residents are willing to try out San Felipe when they receive a personalized welcome package, because Eddie is willing to give them a free lunch or dinner when you redeem your gift certificate at one of its locations. “Offering free food, and completing it with great tasting options and great service as Eddie does, have a lasting impact on new residents that usually translates into customer loyalty in the long term.” Our Town America packages are also particularly effective for businesses like San Felipe that target Hispanic residents, as they can create bilingual gift certificates. According to Safi, many owners of small firms have reaped huge benefits of this unique feature. “I, too, was an immigrant when I came to America and knew limited English, so I know how much it means when someone is treating you in your language,” says Safi. “I can not tell you how many times one of my sponsors has been excited by the response they receive when working with us to create a bilingual offer.” There really is nothing more effective to raise customer loyalty than to talk to potential customers in a way that resonates. Speaking their language is definitely the best way to do it. Bassam Safi, a Lebanese-American owner and operator of Our Town America in the Wilmington, NC area, has truly carried and elevated the traditional “American Dream.” His business is truly helping businesses in Wilmington, Raleigh, Charlotte and beyond. He has become a successful franchisee in network marketing and direct sales programs. Safi and the Our Town America program help new residents and local businesses build loyal long-term relationships within their communities. If interested in marketing your business to new movers in your community, please complete a Local Business Contact Request form. Traducción Español: Es una dura realidad, pero la economía no está mejorando y los propietarios de equeños negocios en Wilmington están sintiendo la presión ya que los negocios y los consumidores siguen recortando gastos. ¿Que pueden hacer los dueño de pequeños negocios para sobrevivir cuando las cosas se ponen (y permanecen) difíciles? Esta información puede ser motivo de sorpresa, pero la nueva mercadotecnia de nuevos residentes es todavía el instrumento de generación más eficaz, y económica herramienta de generación de plomo para pequeñas empresas. Incluso en el mundo actual de campañas de correo electrónico y contratación de medios de comunicación social, la nueva mercadotecnia de residentes nuevos tiene el impacto más sostenible porque esto alcanza y afecta a clientes potenciales antes de que ellos hayan establecido opciones “Donde Ir” para sus necesidades. Eddie Zaragova, Gerente General del Restaurante San Felipe de Shallote, no podía estar más de acuerdo y afirma que su relación de cuatro años con Bassam Safi y su nueva empresa de mercadotecnia de nuevos residentes, Our Town America ha sido el catalizador para gran parte de su éxito “Comenzamos a trabajar con Bassam en Diciembre del 2007 y vemos actualmente un promedio de 25-30 certificados redimidos por mes,” dice Zaragova. “Somos conocidos como “la mejor comida mexicana alrededor.” Pero no tendríamos la oportunidad de demostrar sin la ayuda de Our Town America a obtener clientes que prueben nuestros restaurantes por primera vez. Bassam y su equipo saben de verdad cómo crear y promover ofertas sólidas que traen nuevos residentes a nuestra puerta, pero el programa es realmente exitoso porque nuestros alimentos y servicio al cliente gana a aquellos clientes de por vida!” Safi no podía estar más de acuerdo. Dice que el éxito del programa Our Town America se basa en alcanzar nuevos residentes tan pronto como llegan a la ciudad con valiosas ofertas. “Hemos sido capaces de generar esos resultados impresionantes para dueños de pequeños negocios como Eddie porque están dispuestos a hacer una oferta fuerte para sus perspectivas,” dice Safi. “ Los nuevos residentes están dispuestos a probar San Felipe cuando reciben nuestro paquete de bienvenida personalizado, porque Eddie está dispuesto a darles un almuerzo o cena gratis cuando redimen su certificado de regalo en una de sus localidades. Ofrecer una comida gratis, y completándola con opciones de gran sabor y un servicio fantástico como Eddie lo hace, tiene un impacto duradero en nuevos residentes que normalmente se traduce en la lealtad del cliente a largo plazo”. Los paquetes […]
Sisters Find Success Helping Local Businesses
Six years ago, sisters Heather Wahl and Jess Damiani were both unemployed and wondering how they’d make ends meet for themselves and their children. Today, Wahl and Damiani are supporting their families — while helping new families get acquainted with their communities. Wahl and Damiani are franchisees with Our Town America, a nationwide company that connects local businesses with new residents in their communities through direct mailings of gift certificates and free product offers from local companies. “It takes the trauma out of moving into your new home,” said Damiani. “It’s a vehicle for mom-and-pop stores to reach out to their local community. It’s also a vehicle for national companies to have that small-town feel.” The sisters have been so successful — they’ve been top franchisees for the past three years — that CEO Michael Plummer surprised them during the company’s national convention by giving them a new territory, for free. “I wanted to give them something that’s equal to their efforts and allows them the opportunity to grow,” said Plummer, who also presented the sisters with personalized watches. “I wanted to give them more than a trinket. They earned it.” Wahl, who lives in Warrington, was the first to discover Our Town America. After losing her job in commercial construction, she started a vending company and was looking to buy routes when she stumbled upon the company. “I went over to Jessica’s and said ‘Hey, what do you think about this?’ She was like, ‘OK.’ It was that simple,” Wahl said. “It fit into our lifestyle, the flexibility of it, being able to make our own hours. It wasn’t a big investment. There was no overhead, no brick-and-mortar storefront. It couldn’t have been better for us.” They scraped together the money to buy franchise territories surrounding their own neighborhoods. They scheduled visits with businesses around their children’s schedules. “It was easy for us to pick the kids up, drop them off at school, go on field trips,” said Damiani, who lives in Lower Providence. “We were still very close to home. As we became more successful, we expanded that (territory).” Today, their territory includes all of Bucks County and parts of Montgomery, Chester and Delaware counties and parts of New Jersey. About three years ago, the sisters hired an assistant who makes cold calls to local businesses and schedules their one-on-one appointments. But it wasn’t always so easy. A few times, they were tempted to give up on the business, Wahl said. “My skill sets weren’t built yet,” Damiani said. “I didn’t have the experience under my belt. I don’t think I had found my groove.” But the sisters kept at it, driven by their desire to succeed and a healthy dose of competition. “It was hard,” Damiani said. “And it was scary. But once we got our feet wet and saw we could do this, we really took off.” Wahl, 42, and Damiani, 43, said being in business together has strengthened their relationship and allowed them to be there for their kids, who range in age from 9 to 13 years old. “It’s giving me a lot of freedom to be the mom that I would want to be for my kid,” Wahl said. “I ran the book fair at her school. I volunteered every Monday when she was in third and fourth grade. It’s allowed me to give the appearance of a stay-at-home mom for my daughter but also work. There’s no amount of money that can replace that. And financially, we’re doing well. People ask me, ‘How good can that be?’ It supports two families. You tell me.” Read article here as well… Source: PhillyBurbs.com Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]
Our Town America Rated Top Franchises in 2012
Our Town America Rated in Top Franchises in 2012 by Franchise Business Review. Franchise Business Review created the Franchisee Satisfaction Awards to pay tribute to companies that are “doing it right” – putting their franchisees first and focusing on the things that matter most. This year, a total of 155 franchise brands received our prestigious award. These companies truly represent the best in franchising. Read More Here… Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]
Our Town America Rated Top Franchises in 2011
Our Town America rated Top Franchises in 2011 in Franchise Business Review. Read More Here… Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]
IFA Franchise Congress Members Strengthen SBA, Lawmaker Ties
In Florida’s 10th District, Our Town America owner Michael Plummer Jr. hosted Rep. Bill Young’s (RFla.-10) Legislative Director Brad Stine. With the congressman recovering from recent surgery, Plummer used this recess opportunity to build a productive relationship with Rep. Young’s key staff. After a facility tour and explanation of how Our Town America operates within the community, key franchise issues such as access to capital and health care reform were discussed. Read More Here… Source: International Franchise Association Brittany N. JohnsonBrittany is the head of Our Town America’s corporate marketing department. She specializes in digital and print media, social media, and public relations. […]